Five Star Christmas

Service

Let us take care of your Christmas.

We make a visit and conduct a full site appraisal or request a selection of photographs/plans showing the essence and style of your property.

Our carefully crafted designs are then tailored and packaged by our artists to compliment your property and meet your brief.

We then create and send you a sample for approval before contracts are signed and full production begins.

Displays and fixings are delivered with a clear and simple installation guide.

After sales service comprising: instructional material, supervision of your team or full installation.

Simply The Best

Simply the Best!
The Westin Miyako, Kyoto was in 1901 the first hotel in Japan that celebrated Christmas. In order to continue and strengthen this truly unique historical tradition we have been working with Five Star Christmas for over 8 years. Every year they have been able to bring in new ideas, a new sparkle that makes coming back for our guests so special and rewarding. The team around Andrew and John has been substantial to bring in a warm glow to our Hotel Lobby and spaces around the hotel. They ensured that little touches of Japanese Tradition find their way into the decoration without being out of place, in contrary giving our Christmas a true heritage look and feel. It is a great pleasure to work with their team and their input and openness is highly appreciated. Our Heritage hotel in its now 122nd year of operation is looking forward to continue to work with 5 Star Christmas in the years to come and surprise us and our guests every year anew.
Thank You

Sincerely yours
Richard Suter, General Manager
The Westin Miyako, Kyoto
Keage, Sanjo, Higashiyama-ku, Kyoto 605-0052, Japan

Frequently Asked Questions

• Do you sell retail?
  No, our focus and expertise is supplying to the Hotel Industry. We are however always looking at ways to grow our business and may consider retail in the future. If you have seen one of our products on display and would like one as a memento, please do feel free to contact us and we may be able to arrange single unit production for you.
• Are your products recyclable?
  Due to the multitude of products and components we supply we are unable to confirm what can or cannot be recycled specifically. You will need to check with your local recycling initiative to understand what they will accept with regards these types of products. We are happy to provide details of material composition on request. Due to the high standard of our products, some of our clients will however often reuse either full or part elements of the decorations. In this case we advise clients to carry out the necessary safety checks to ensure products are good and safe for use. We are able to compliment existing designs with additional extras to expand the life span of the products, designs and theme. This has provided our clients with great value and consistently high standard of results.
• When do orders need to be placed?
  All orders need to be place by 31st May. To ensure the high standards we always achieve it is important that all orders are placed by the deadline. It is vital that factory production and shipping deadlines are met. Please go to the enquires page if you wish to discuss an order.
• Where is your production facility?
  Our primary facility is located in Shenzhen, China. We make frequent visits to ensure quality control is in place and schedules are met. We also source products from all over the world depending on specific client requirements.
• Do you have a print/online catalogue?
  No, every client’s request is unique and we therefore do not offer generic products. We do however, offer a variety of standard products for which elements can be customised to suite your particular property. Examples of our works are available on request. Please visit our contact page to request further details.

Contact Us

Get in touch today to make your next Christmas magical

Elements

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